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Capacity Building

Continually strengthening our human and physical capital through strategic planning and sustained training.

Information Technology

Realizing the vision of a highly networked Customs through the implementation of modern ICT solutions.

Border Protection

Promoting compliance to enhance global trade and travel through enhanced border security initiatives

Trade Facilitation

Facilitating fairness and transparency through systematic and standardized controls.

Apr62024

Success Achieved in Caribbean Customs Law Enforcement Council’s Junior Officer Basic Course

UncategorizedBy Aaron SmithApril 6, 2024

In a significant milestone for customs administration in the Caribbean, 66 students representing St. Vincent, Anguilla, Antigua, Jamaica, St. Lucia, and Montserrat participated in the Junior Officer Basic Course, organized by the Caribbean Customs Law Enforcement Council (CCLEC).

The course, designed to elevate the skills and expertise of customs officers, saw remarkable achievements. Led by industry experts, the program delved into crucial facets of customs administration, encompassing regulations, enforcement methodologies, and industry best practices.

Among the notable accomplishments were the conferral of three distinction awards, highlighting outstanding performance. Two of these prestigious honors were secured by participants from St. Vincent, with one student from Jamaica earning recognition.

An impressive passing rate of 80% further underscored the effectiveness of the intensive training regimen. Participants, drawn from diverse backgrounds, enriched the learning environment with their varied perspectives and experiences, engaging in interactive sessions to gain comprehensive insights into the intricacies of customs enforcement and collaborative strategies.

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Jan262024

Address by the PS on the occasion of the observance of 2024 International Customs Day

General, NewsBy News EditorJanuary 26, 2024

The Caribbean Customs Law Enforcement Council wishes to extend congratulations and best wishes to all regional Customs Administrations and the wider international Customs fraternity on the occasion of International Customs Day, being celebrated on January 26, 2024. The significance of this day and date is linked to the origins of the World Customs Organisation (WCO) and this year’s theme is dedicated to: “Customs Engaging Traditional and New Partners with Purpose”.  This theme is relevant to us in the region as we transition into a treaty-based organisation, but more importantly as we embrace the significance of new trends and opportunities for improving and enhancing the role of customs administrations within the respective countries.

The work of Customs in the region remains strategically important to achieving Governments’ fiscal targets as well as other economic and social policy imperatives. The customs mandate is ever expanding beyond the traditional roles, for example, to incorporate environmental issues within the context of climate change and the thrust towards implementing sustainable development goals. There are also threats and concerns related to cyber security and the impact of technology including artificial intelligence (AI) on the operating systems and processes. There is an urgent need to reassess and improve the skills sets of customs officials, in view of placing greater emphasis on data management and analytics, to facilitate the effective use of risk management systems and intelligence led decision-making at all levels of the organisations.

Our law enforcement and revenue recovery efforts must be focused on greater collaborative approaches between Customs administrations on one hand and the wider network of law enforcement capabilities at the regional and international levels. Information and data exchange has become the lifeblood of our existence and tendencies towards insularity and a reluctance to securely share pertinent information is hindering our progress. The value of the CCLEC, CARICOM IMPACS and the WCO will never be fully realized if we continue to restrict ourselves in these ways.

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Nov232023

Turks and Caicos Islands launches Border Force

GeneralBy Elvira SamuelNovember 23, 2023

The Ministry of Immigration and Border Services in Turks and Caicos has taken a significant step forward in enhancing border security with the launch of the first phase of Turks and Caicos Islands Border Force. Border Force will see the transformation of the legacy Customs Department, Immigration Department, and Work Permit Unit, with all areas brought together to form one dynamic, responsive and flexible approach to managing TCI’s border protection. The threats to TCI’s borders have

grown significantly in recent years and transforming the way the borders are operated will put the TCI in a better position to be able to respond to threats and challenges while facilitating legitimate trade, visitors and residents. Leading the charge is the newly appointed Director General, Emilio Seymour, who will oversee the suite of changes being made over the next six months, and beyond. An evidence-based, redesigned structure will allow better targeting and flexing of resources, alongside a clear focus on customer service delivery, with three main operational areas; inland operations, port operations and a separate ‘services’ function – all underpinned and supported by a new Intelligence Unit. In the immediate future Border Force will deliver border protection services, and enforces the laws, across four of the Islands that comprise of the TCI. The new organisation is expected to be rolled out a number of phases over the year.  

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Sep292023

Dominica Customs and Excise Division Announces TradeStream’s Pilot

UncategorizedBy Aaron SmithSeptember 29, 2023

ROSEAU, Dominica — The Customs and Excise Division, together with the Ministry of Finance, the Ministry of Trade, the Ministry of Agriculture, and Digitised Solutions Ltd., is thrilled to unveil the pilot phase of TradeStream – Dominica. The platform promises to be a game-changer, offering a multi-agency collaborative workflow that optimizes the import licence procedure and Plant Quarantine cargo inspection at Roseau, Dominica’s main cargo port. Further enhancing user experience, the platform integrates with the Government of Dominica’s online payment service to enable hassle-free payment of Customs Taxes and other services offered on TradeStream.

 

About the Multi-Agency Collaborative Pilot Phase:

The pilot phase is setting new benchmarks in efficiency and collaboration:

  1. Import Licence Procedure for the Ministry of Trade: Streamlines the multi-agency application, review, and approval process for import licenses.
  2. Plant Quarantine Cargo Inspection at Roseau Port: Accelerates cargo inspection and release by interconnecting various agencies involved in the process.
  3. Integration with Government’s Online Payment Service: Facilitates easy online payment for Customs Taxes and services from other participating agencies, making the entire trade process more user-friendly and efficient.
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Sep122023

Montserrat Customs Officers Successfully Complete Two-Week Attachment with Antigua Customs Division

UncategorizedBy News EditorSeptember 12, 2023

 

The Montserrat Customs and Revenue Service wishes to announce the successful completion of a two-week period of attachment for Six Junior and Trainee Customs Officers and one supervisor with the Antigua Customs Division. The period of attachment ran from August 7th to 18th with the officers departing Montserrat on the 6th of August and returning on Island the 19th of August.

While in Antigua, the team worked primarily at busy customs stations such as: Airport Customs Baggage Unit, the Custom Enforcement Unit, Heritage Quay Cruise Ship Processing Unit, The Deep Water Harbor Cargo Transit shed and Tariff Unit, Air Cargo Tariff Unit and Air Cargo Warehouse operations as well as at the English Harbor and Jolly Harbor Yacht processing stations.
As part of the entry training and induction of new Customs officers, they would generally be required to attend a Regional Junior Basic Customs Officers training course before they are confirmed into post.
This course is held in a neighboring island.
Montserrat has not been able to send anyone to these courses since 2019, because of the Covid Pandemic when no such in-person courses were held. While there are some theoretical courses done online, the MCRS found practical demonstration and hands-on experience to be essential to allow for proper understanding and development of related skills. As a result, the MCRS reached out to the Antigua Customs Division and sought their assistance in accommodating this period of attachment for some the officers.
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Sep12023

Jamaica switches to digital travel declaration

UncategorizedBy Aaron SmithSeptember 1, 2023

 

The Jamaica Civil Aviation Authority has switched to an online paperless travel declaration system, and from Friday, it will be mandatory for all passengers travelling to the island, including Jamaican nationals, to use the Online Passenger Declaration Form instead of the paper C5 form. Cayman Airways urged passengers to go online before flying this weekend as it will no longer give out paper forms.

“Passengers are strongly encouraged to complete this mandatory requirement online prior to their arrival at any of Jamaica’s international airports,” CAL officials said. “The online form can be completed up to 30 days prior to arrival.”

The new requirement is to help facilitate the efficient processing of passengers at Jamaica’s international airports, officials stated.

Cayman Airways currently operates daily flights between Grand Cayman and the Norman Manley International Airport (KIN) in Kingston and seasonal flights between Grand Cayman and Sangster International Airport (MBJ) in Montego Bay.

 

Credit : Cayman News Service

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Jun152023

CCLEC 45th Annual Conference – Cayman Islands

NewsBy Aaron SmithJune 15, 2023

The 45th Conference of the Caribbean Customs Law Enforcement Council (CCLEC) was held in the Cayman Islands from June 5-9, 2023. Twenty-five member administrations and a number of strategic partners attended the conference which took place at the Westin Hotel hosted with the full support of the Director and staff of the Customs Border Control Service.

Mr Ian Saunders of the USA, a candidate for the post of Secretary General of the World Customs Organization (WCO), delivered the Keynote address. In his address, Mr Saunders shared his vision for leading the WCO to provide high-quality, responsive services to its members by drawing on its rich past, optimizing present efforts, and driving Customs toward a safe, prosperous, and inclusive future.   He highlighted the intersection of WCO work with matters of importance to CCLEC members and the importance of cultivating customs cooperation within the WCO as well as beyond WCO membership.

The conference showcased a number of presentations of best practice initiatives and progress made on reforms by regional and international Customs administrations including Bermuda, Cayman Islands Jamaica, Turks and Caicos’ Islands, India Customs Service, and the World Customs Organisation. The meeting also received presentations and pledges of support from the Caribbean Technical Assistance Centre (CARTAC), the Institute of Export and International Trade, and the Western Europe RILO.

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Mar282023

CCLEC Representatives Meet with WCO Secretary General

Meetings, NewsBy News EditorMarch 28, 2023

Left to right: Peter Willemse Representative of the Netherlands, Stephan Kirsch, Deputy Director Compliance and Enforcement, Claude Paul, Permanent Secretary, CCLEC, Dr. Kunio Mikuriya, WCO Secretary General, Tracy Kelly, Deputy Collector of Bermuda Customs and Sherman Emmanuel, Comptroller of St. Lucia Customs

CCLEC Permanent Secretary, Claude Paul, along with representatives from St. Lucia, Bermuda and the Netherlands met with the WCO Secretary General, Dr. Kunio Mikuriya, and representatives of the Compliance and Enforcement Directorate to discuss matters of mutual interest. This included a revision of the current MOU between CCLEC and WCO, exploring ways to improve information exchange including with non-WCO members, and identifying areas for collaborating in capacity building to enhance operations of Customs administrations.

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Feb132023

Cayman Islands Customs and Border Control Service (CBC) Graduation Ceremony for New Recruits –January 27th, 2023

Training, UncategorizedBy Elvira SamuelFebruary 13, 2023

Graduates of Cayman Islands Customs and Border Control Service

The CBC has successfully delivered training to twenty four new officers using a combination of online training and instructor-led training. The CCLEC online Junior Officer Basic course formed an integral part of the training program which provided new recruits with the necessary knowledge and skills to perform their duties as officers within the CBC.  The CCLEC JOB course consists of twenty-one modules which covers the full range of customs operations and was a critical element in the transformation process towards establishing the CBC with its multi-agency functions.

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Jan262023

International Customs Day 2023

UncategorizedBy Aaron SmithJanuary 26, 2023

 

In observance of International Customs Day, the WCO’s theme for 2023 is “Nurturing the next generation: promoting a culture of knowledge-sharing and professional pride in Customs.” This theme is very relevant to the Customs fraternity in the region and the CCLEC is committed to working with member administrations to build capacity in keeping with this goal.

Customs is a complex organisation with multi-facetted functions and responsibilities that are often misunderstood and underestimated even by business leaders, government officials, and the general public. Most people tend to focus on the revenue collection role, which invokes emotional responses from those who are required to pay border taxes on importation. In this region, customs duties are relatively high compared to more developed and emerging countries, and in some instances represent over 50% of the annual revenue yield in some of our smaller economies. Governments have become very reliant on Customs and VAT for financing a major part of annual budgets. Notwithstanding the above, it is important to point out that the mission of Customs in today’s context includes a fiscal element (revenue collection) an economic element (implementing government policies), and a protection and security element (law enforcement and compliance). All three aspects are intrinsically linked to international trade. [1]

Those charged to perform the duties of a Customs officer must be well trained, knowledgeable of various legislation, regulations, directives, and administrative instructions. They must also be equipped with the necessary tools to effectively and efficiently carry out those duties.

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Latest News
  • Message on the Occasion of International Customs Day 2026
    January 26, 2026
  • Sixteen Caymanians Join the CBC Service
    April 29, 2025
  • Remarks for the observance of 2025 International Customs Day
    January 26, 2025
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